Experience & Testimonials

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The majority of our consultants have held board level positions in law firms as well as being experienced consultants.

We bring operational hands-on know-how as well as managerial and consulting experience, meaning that we consider not only the technical IT aspects of your project, but also the broader business needs and the human element – what it’s like for users.

You will find us friendly and helpful, but focused on delivery.

“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with. David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson

"It was a real pleasure to work with David on this project. He led the project from start to finish. He understood the brief and guided us through to making the final decision. The project was delivered on time and on budget. Ultimately, we took more of a risk in appointing our MSP as they had less experience in dealing with a business such as ours. We felt confident in doing so as the brief from the outset was very clear and through David’s guidance and incisive questioning, we felt sure we could make it work and it has! I would have no hesitation in recommending David in undertaking a project such as this."

Fiona Fitzgerald, CEO, Radcliffe Chambers

"Having many internal projects on the go, and with a hard deadline to replace both our infrastructure and our IT support, we needed help from experts who would focus on the detail of our tender process. Many call themselves “consultants”, so we trusted the LawNet recommendation. With knowledge of the often peculiar (in both senses of the word) needs of a law firm, Baskerville Drummond have kept us on task, cut through the waffle, and didn’t do anything that was unnecessary. We are thankful for their advice on the complicated stuff and their experience in avoiding traps. We look forward to the next project."

Gwen Philippou, Office Manager, Nicholas & Co

"Our gratitude to David from Baskerville Drummond for his expertise in reviewing our IT policies at Chattertons. His attention to detail was evident throughout the process. David's thorough analysis has provided us with a comprehensive report that offers valuable insights and actionable recommendations."

Harry Ludlow - ICT Manager, Chattertons Legal Services

“Nothing short of legendary. It’s an incredible achievement. Two things are notorious in an IT project of this size. They never complete on time and they always cost a minimum of 25% more than budgeted. This has been landed – and very successfully – on the very day we wrote in tablets of stone – and under budget.”

Andrew West - Managing Partner, Gotelee Solicitors

“In David, you are getting not just a highly knowledgeable and experienced professional, but an astute, affable ally who takes time to explain things in layman’s terms and deals pragmatically with issues. He helped us successfully navigate a difficult situation by stepping back, seeing the bigger picture and being bold enough to broker a new relationship when the easier option was just to start over.

Fiona Fitzgerald, CEO, Radcliffe Chambers

“Although we had done a huge amount of research and due diligence in the run up to the selection project, we still hadn’t ever done a project of this scale before. We were confident but thought it made sense to seek some extra reassurance and confirmation that we were on the right lines; to maybe challenge some of our assumptions and help us clarify our thinking; and to just wrap around us a comfort blanket of experience, knowledge, insight, objectivity and encouragement.”

Mel Smith, Chief Information Officer, Buckles Solicitors LLP.

"Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm."

Robin Thain IT Manager, Lanyon Bowdler Solicitors

Joelson

Project type: DMS SelectionJoelson had been using the Lawman solution as its primary Document Management System (DMS) for some time but had decided that the system was no longer fit for purpose given the growth of the firm and the increasing sophistication of other...

Latimer Hinks

Project type: PMS SelectionLatimer Hinks was keen to run the project themselves, using Baskerville Drummond to provide governance around the selection criteria and process, and also to undertake the final project scoping and negotiations. In addition, we inputted into...

Streathers Solicitors

Project type: PMS SelectionStreathers had looked at a number of practice management systems but lacked the internal knowledge and time to move the project forward. Baskerville Drummond was engaged to manage the selection project end-to-end, from initial requirements...

Laura Devine Immigration

Project type: PMS SelectionBoutique firm Laura Devine Immigration (LDI) engaged Baskerville Drummond initially to run its PMS selection process to give the firm absolute confidence in their final decision, needing certainty in terms of both functional alignment and...

Buckles

Project type: PMS SelectionBuckles were looking at a PMS to replace its long-standing SOS solution. With an ambitious growth target – to double in size by 2025 – and a multi-currency requirement, the firm was ready to move on from its extensive market investigation to...

Endeavour Partnership – Supplier Relationship Management

Project type: Supplier Relationship ConsultancyEndeavour was just over halfway through a 3-year contract with its managed service provider (MSP) but the firm did not feel it was receiving an ideal level of service and support, particularly in respect of on-site...

Howes Percival – “Project Fit” Assessment

Project type: IT Readiness ReviewFollowing a sustained period of growth and a doubling of the partnership, Howes Percival committed to a significant program of IT expansion and transformation. This would see the replacement of the incumbent Envision PMS and the...

Bott Van Kesteren – Start-up Support

Project type: Start-up SupportWhen former Linklaters partners Michael Bott and Mirthe van Kesteren started the IT and systems planning for their new start‐up – Bott Van Kesteren Partners – they were very clear on one thing: their IT platform had to have the same (or...

Capital Law – PMS Selection

Project type: PMS SelectionAs part of an on-going IT renewal program and its Envision PMS going ‘end of life’, Capital Law looked towards a new ‘best of breed’ approach. Having already deployed iManage as a dedicated DMS, it engaged Baskerville Drummond to advise on...

Gotelee Solicitors – IT Review and Strategy Execution

Project type: IT Review, Strategy development; PMS Selection, MSP Selection; lockdown go-liveGotelee Solicitors needed to make significant changes to the IT systems it used with Infrastructure and PMS issues causing operational difficulties. The project began in...

Radcliffe Chambers – Cyber Audit & IT review

Project type: Cyber Audit & IT reviewWith the chambers having doubled in size in five years and keen to keep operations tight and professional, we were invited in initially to review and advise on security and encryption measures. But it soon became clear that...

Attwaters Jameson Hill – PMS Selection

Project type: PMS SelectionAssisting the firm’s management to understand their requirements and to make an informed selection. Attwaters Jameson Hill (Attwaters) was using the Peppermint PMS solution as its main PMS alongside Ochresoft Intelliworks and Eclipse...

Lanyon Bowdler – BI Reporting

Project type: BI Reporting ReviewA review of the firm’s current Business Information reporting capability and any need for a new solution Lanyon Bowdler requested a review of their Business Information (BI) reporting. The review covered the following areas:- A...

Attwaters Jameson Hill – IT Strategic Review

Project type: IT ReviewA full IT strategic review as a precursor to future IT projects. Atwater's required an IT review to better understand its current position and as a precursor to future IT projects. Baskerville Drummond were appointed to undertake a detailed...

Paris Smith – PMS Selection

Project type: PMS SelectionA Practice Management System lasts for 10-15 years. It’s the one system that can change a law firm. PMS selection has no room for error. The Challenge Paris Smith is facing the unenviable task of changing its practice management system...

Quality Solicitors Parkinson Wright – PMS Selection

Project type: PMS SelectionAssisting the firm’s management to understand their requirements and the PMS market and to make an informed selection. Client Challenge QualitySolicitors Parkinson Wright (QSPW) was using Advanced Legal Enterprise (LE) as its PMS. The LE...

Winckworth Sherwood – DMS Selection & Implementation

Project type: DMS Selection & ImplementationDuring 2015, Winckworth Sherwood (WS) undertook an IT review which identified that while providing sleek integration and automation between various systems, the existing SharePoint Document Management System (DMS) was no...

Hunt and Coombs – PMS Selection

Project type: PMS SelectionHunt & Coombs were using Envision, a product which had been made “end of life” by Thomson Reuters. Whilst the firm had good IT leadership it needed support to determine which solution to replace Envision.Hunt & Coombs are a leading...

Stephens Scown – IT Service Review

Project type: IT Service ReviewFollowing a recent change of IT suppliers Stephens Scown had suffered from several system outages. We were engaged to undertake a detailed review of Stephens Scown’s IT Service Hosting provision in order to:- gain full understanding of...

Taylor & Emmet – IT Review

Project type: IT ReviewA full IT review leading to the development of an IT strategy. Baskerville Drummond were retained by Taylor & Emmet undertake a full ‘root and branch’ review of their IT that would lead to an IT strategy. The review covered the following...

Veale Wasbrough Vizards – Merger Support

Project type: MergerMerger Support for Veale Wasbrough VizardsEnabling the integration of another firm’s IT into VWV Veale Wasbrough Vizards was to merge with a smaller, £1M turn-over firm based in London. The project had the following challenges: The timescales for...

Anthony Collins – PMS Mentoring

Project type: PMS MentoringBaskerville Drummond were engaged by leading Birmingham firm Anthony Collins to provide mentoring and support to their PMS replacement project group. Initially we were engaged to provide mentoring and support for the PMS project team. This...

Ellisons Solicitors – PMS Selection

Project type: PMS ReviewBaskerville Drummond were engaged by leading East Anglian firm Ellison’s Solicitors to advise on their PMS replacement project. We were bought in mid way through the project to add industry insight and guidance to the steering group. We...

Standley & Co – IT Review & PMS Selection

Project type: IT Review & PMS SelectionWe were engaged by Standley & Co to undertake a strategic IT review and develop a long-term plan to replace their PMS system. Baskerville Drummond were engaged by Stanley & Co to support the firm in preparing for a new...

Wilkin Chapman LLP – Office Move Project

Project type: Office MoveWe were retained in October 2016 by Wilkin Chapman LLP, a large law firm based in Lincolnshire and East Yorkshire, to provide advice and support for a major office move. The move included the relocation of the firm’s data centre that supported...

Taylor & Emmet – Telephone System Selection

Project type: Telephone SelectionRequirements analysis and supplier engagement to select a new telephone system. Baskerville Drummond were retained by Taylor & Emmet to consider the need for a new telephone system. The scope of the project was as follows:- To...

Geoffrey Leaver – Trusted Advisor

Project type: Trusted AdvisorGeoffrey Leaver required senior-level IT support following the resignation of their incumbent IT manager. The firm had several areas where they required strategic assistance: Reviewing current IT support contract arrangements. Choosing an...

Debenhams Ottaway – Virtual IT Director

Project type: IT ReviewBaskerville Drummond were engaged by Debenhams Ottaway as their trusted IT consultant. During this time, we have undertaken several major IT initiatives including: Undertaking a IT Health Check Review Undertaking a IT Budget Review Undertaking a...

Matthew Arnold & Baldwin – 3-Way De-Merger

Project type: 3-Way De-MergerWe were engaged by Matthew Arnold & Baldwin to lead on the IT aspects on the close down of the business and the subsequent mergers with Dentons, VWV and Hill Dickinson The business separation occurring along logical legal service lines...

Virtual IT Director for RightChoice Conveyancing

Project type: IT Review & Trusted AdvisorBaskerville Drummond have been retained as Right Choice-Conveyancing’s Virtual IT Director since July 2015.During this time, we have undertaken a full IT review and implemented the recommendations as well as offering...

Piper Smith Watton – IT Review

Project type: IT ReviewBaskerville Drummond were engaged by Piper Smith Watton to undertake an IT review, to address some operational issues and define the IT strategy. Baskerville Drummond were engaged by Piper Smith Watton to undertake an IT review, to address some...

British Pipeline Agency – IT Review

Project type: IT ReviewBaskerville Drummond were engaged by British Pipeline Agency (BPA) to undertake a independent review of their IT function. Baskerville Drummond were engaged by British Pipeline Agency (BPA) to undertake a independent review of their IT...

Kirwans Solicitors & SGI Legal – Interim Head of IT & De-Merger

Project type: Virtual IT Director & De-mergerInitially engaged by Kirwans Solicitors a leading Liverpool Law firm to provide interim Head of IT services the project soon expanded to support the business in a complex De-Merger.Responsibilities included :- All...

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