Experience & Testimonials

“Beccy provided BCL with focused and carefully thought through training on our key platforms. We are delighted with the service we received, particularly the session recordings that will be used for those BCL people unable to attend the original training and new joiners who will be given access to the sessions and the great training materials.”

Jonathan Fenster, Practice Director, BCL Solicitors LLP

“David Baskerville led a transformative overhaul of our IT systems — streamlining infrastructure, reducing costs, and revitalising the internal team.

With clear communication, strategic insight, and a collaborative approach turned technology from a source of frustration into a driver of performance.”

Phil Wilding
Managing Partner, Wright Hassall LLP

“We needed to conduct an audit of the backend services and processes provided by our supplier. The supplier was un-cooperative and Kevin was met with much resistance.

Kevin’s perseverance and patience paid off and he was able to acquire the information needed for his report. In difficult circumstances, Kevin demonstrated a high degree of professionalism and commitment to achieve the desired outcome for his client. As a result of Kevin’s report we are better placed to manage the supplier.”

Dean Mostert, Director of ICT, Stephens Scown

“HCR Legal LLP engaged Baskerville Drummond to support the Wright Hassall merger during a period of significant business and technical change. Having worked closely with Wright Hassall prior to the merger, Baskerville Drummond brought valuable insight and continuity, alongside strong technical expertise, effective leadership and clear strategic direction aligned to the needs of the business.

Throughout the engagement, we felt fully informed, and the team consistently delivered on their commitments efficiently and in a timely manner.

They were highly responsive and worked closely with us to manage the migration and integration activity in a controlled, structured and effective way. Their flexible and agile approach added real value in a complex and fastmoving environment.

Working with David and Martin was a pleasure; both were highly capable, supportive and made a meaningful contribution to the overall success of the merger.

Tara Bamford
IT Director, HCR Legal LLP

“Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm.”

Robin Thain, IT Manager, Lanyon Bowdler Solicitors

“The use of Baskerville Drummond in our selection of a new PMS solution provided a solid structure to the process. Their knowledge of the marketplace immediately allowed us to short-cut the process by reducing the number of systems we could realistically consider. The thoroughness of the approach during the Request for Tender and Deep Dive phases meant that the Project Team had complete confidence in the final choice.”

Bruce Hayward, IT Manager, Quality Solicitors Parkinson Wright

“David’s expertise and knowledge of the legal IT market is second to none. He helped guide our project team through a challenging process resulting in a very positive conclusion. I would highly recommend him and Baskerville Drummond.”

Neil Keay, Director of IT & Facilities, Davidson Chalmers Stewart LLP

“The input and sound advice from David and the team at Baskerville Drummond has been invaluable. The initial review was extremely thorough and provided us with a solid base on which to build our future IT strategy. The first and by far biggest project was the identification and selection of an MSP. David agreed with our view on having an in-house IT team that, in once a move the cloud had been successfully implemented, would focus on improving our technology platforms and work to deliver value to the business and our clients. David has done a brilliant job of guiding us through the project and we’re looking forward to that progressing and the real benefits that will bring to our business. His experience of the legal and MSP markets has been invaluable.”

Matt Coleman, Director & Chief Operations Officer, Actons Solicitors

“David Baskerville is one of the only genuinely independent technology specialists that offer a true end to end advisory consulting service and actually gets things done.

From rigorous supplier selection, through to detailed contract negotiations, successful implementation and ongoing strategic advice, David and his team have delivered every time”

Paul Khan, CEO, Debenhams Ottaway Solicitors

“After an initial meeting with Baskerville Drummond, David gave us clear and sound advice and gave us recommendations for our document management system which enabled us to choose the correct solution for us.”

Levison Meltzer Pigott

“Baskerville Drummond have been instrumental in their strategic, IT systems and learning/development support and in showing us ways of developing our IT to meet the needs of our clients large and small. Their depth of knowledge and experience has been invaluable in bringing our firm and our service providers in line with our requirements as a business. Their training, tailored to our specific needs has been second to none and opened our eyes to system features and ways of working that were not known previously. We certainly value their support highly and look forward to continuing our business relationship.”

Chris Pease, Joint Senior Partner & Head of Property, Longmores Solicitors

“David brought a cohesion to a project with many complexities. His calm manner meant that decisions were taken in a controlled and decisive fashion and he explained why (and why not!) things needed to happen (or should not happen) in a particular way and clearly, to non-technical lawyers. His involvement took away the day to day worries of what is an integral component of any transaction. In short David turned a major area of concern for the MAB project team into a cohesive understanding for all parties.

To be able to work on MAB LLP business until 2pm on Friday and then return to your desk on Monday and to then be able to logon to your new firm’s systems and start work is a testament to all the people involved but this could not have been done without David’s expertise.

To do this for one firm would have been good but to do it for three plus the staff remaining to administer the closure of MAB LLP is very impressive”

Richard Phillips, Partner, VWV (formally Partner responsible for IT a MAB LLP)

“The purchase of a new PMS is a significant investment for any firm. It is essential to get it right. This meant drilling down into what our teams wanted and needed to support our legal work and operations across the firm. A robust selection process also put us on the front foot for winning hearts and minds for full adoption.  Baskerville Drummond worked tirelessly with our leadership team and across the firm to support us in selecting the best solution for our firm. Their support didn’t end there. They worked with us closely in the lead up to Go Live as well as providing ongoing support for additional bespoke development. Ever professional, they were practical, pragmatic and everyone we came across from Baskerville Drummond was easy to work with. The project was not without it’s challenges and Baskerville Drummond’s support was invaluable.”

Nadia Biles Davies​​​​, Chief Operating Officer, Sharpe Pritchard LLP

“Kevin Goosman provided sensible and pragmatic advice and support for our IT function at a critical time for the firm as they moved to a new HQ – we greatly valued his contribution”

Des Mannion, CEO, Wilkin Chapman LLP