Experience & Testimonials

“Clear, concise and complete advice pitched at the right level for non-IT technical partners and staff, instilling confidence in their service offering.

Fast response times. A great business partnering experience.”

Wendy Edwards, Finance Director and Associate, Attwaters Jameson Hill

“David Baskerville provided navigation and expertise with support and patience.”

Churchers Solicitors LLP

“Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm.”

Robin Thain, IT Manager, Lanyon Bowdler Solicitors

“Beccy provided BCL with focused and carefully thought through training on our key platforms. We are delighted with the service we received, particularly the session recordings that will be used for those BCL people unable to attend the original training and new joiners who will be given access to the sessions and the great training materials.”

Jonathan Fenster, Practice Director, BCL Solicitors LLP

“Kevin Goosman provided sensible and pragmatic advice and support for our IT function at a critical time for the firm as they moved to a new HQ – we greatly valued his contribution”

Des Mannion, CEO, Wilkin Chapman LLP

“Baskerville Drummond are able to take complex areas and distil them down into simple terms, identify issues, weaknesses and gaps, and offer options to ensure a positive and sound way forward.”

Chambers and Partners

“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with.

David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson 

“David has been able to provide a detailed analysis of our requirements for a new PMS and take us through the selection process. He was able to offer practical ideas, industry incite and also a knowledge of what the Firm’s requirements were.

Pleased to have worked with David and would be pleased to work with him again”

Andrew Thomson, CEO, Hunt & Coombs LLP

“The additional support offered by Baskerville Drummond post go-live has been invaluable in helping us get the most out of our IT investment.

Training sessions with Beccy Scobell have been most informative and helped our people engage so much more with the system.

Chris Winterburn has been excellent in assisting us tailor the system for our different departments.
Above all, they’ve all taken the time to understand our business and what we want to achieve and importantly are a pleasure to deal with.”

Elizabeth Armstrong, Managing Director, Latimer Hinks

“Even though we were confident in our research and due diligence exercise leading up to changing our mission critical CMS and PMS systems, this project was not every day territory in terms of its scale. While our confidence was high in our internal team, we recognised the value of seeking external assurance to validate our approach, challenge our presumptions, and keep both us and our supplier on track. The Baskerville Drummond team didn’t just provide us with the comfort of extensive experience and objective insight; they significantly enhanced our project management capabilities. Their relationship management with our system supplier, combined with their external perspective, not only lent credibility but also brought a persuasive weight to our discussions, ensuring our project’s success. Their involvement was key to the successful delivery of our new CMS and PMS systems.”

Sean Stuttaford, Chief Operating Officer, Thompson Smith & Puxon

“David Baskerville led a transformative overhaul of our IT systems — streamlining infrastructure, reducing costs, and revitalising the internal team.

With clear communication, strategic insight, and a collaborative approach turned technology from a source of frustration into a driver of performance.”

Phil Wilding
Managing Partner, Wright Hassall LLP

“Baskerville Drummond have been instrumental in their strategic, IT systems and learning/development support and in showing us ways of developing our IT to meet the needs of our clients large and small. Their depth of knowledge and experience has been invaluable in bringing our firm and our service providers in line with our requirements as a business. Their training, tailored to our specific needs has been second to none and opened our eyes to system features and ways of working that were not known previously. We certainly value their support highly and look forward to continuing our business relationship.”

Chris Pease, Joint Senior Partner & Head of Property, Longmores Solicitors

“We identified that we had quite a skills gap in the level of excel knowledge across the team and many of those deemed competent at excel had learned many ‘work arounds’ to make things work. Beccy was able to devise a plan which went through the basics of excel whilst touching on the more detailed functionality. Everybody in the team was able to upskill their knowledge and understanding of excel. Beccy’s teaching style was very inclusive, taking you through every step of the process. We wouldn’t hesitate to recommend Beccy for any software learning.”

George Coombes, Member Services Manager, LawNet

“The input and sound advice from David and the team at Baskerville Drummond has been invaluable. The initial review was extremely thorough and provided us with a solid base on which to build our future IT strategy. The first and by far biggest project was the identification and selection of an MSP. David agreed with our view on having an in-house IT team that, in once a move the cloud had been successfully implemented, would focus on improving our technology platforms and work to deliver value to the business and our clients. David has done a brilliant job of guiding us through the project and we’re looking forward to that progressing and the real benefits that will bring to our business. His experience of the legal and MSP markets has been invaluable.”

Matt Coleman, Director & Chief Operations Officer, Actons Solicitors

“Baskerville Drummond brought a proven methodology to the selection process, the knowledge of experience to implementation, and a trusted advisor in the form of David Baskerville throughout. We have found the guidance and support invaluable.”

Edward Power, LLP Partner, Paris Smith

“David and Cathy were very responsive and helpful.  After an initial call with David, they were able to provide us with a report of HR system suppliers who provide the things we as a firm are looking for together with an idea of the likely costs.  The report is a great starting point for our internal discussions.”

Leona Wake, Operations & HR Assistant, MBM Commercial LLP

“HCR Legal LLP engaged Baskerville Drummond to support the Wright Hassall merger during a period of significant business and technical change. Having worked closely with Wright Hassall prior to the merger, Baskerville Drummond brought valuable insight and continuity, alongside strong technical expertise, effective leadership and clear strategic direction aligned to the needs of the business.

Throughout the engagement, we felt fully informed, and the team consistently delivered on their commitments efficiently and in a timely manner.

They were highly responsive and worked closely with us to manage the migration and integration activity in a controlled, structured and effective way. Their flexible and agile approach added real value in a complex and fastmoving environment.

Working with David and Martin was a pleasure; both were highly capable, supportive and made a meaningful contribution to the overall success of the merger.

Tara Bamford
IT Director, HCR Legal LLP

“Your expertise and engaging delivery made the topic accessible and easy to understand for everyone involved. Additionally, the guides you produced are incredibly well designed and will undoubtedly serve as valuable resources for our team moving forward.”

Martin Batt, Transformational IT Team Leader, Wright Hassall