Experience & Testimonials

“David took a pragmatic, balanced and insightful approach to assessing our companies IT and system needs.

He was approachable across all members of the team, he listened and arrived at solutions that were commercially balanced.

He has a strong knowledge of the legal sector and its technological requirements, David is honest, friendly and dependable and I would not hesitate to recommend him..”

Helen Jackson, Managing Director, Bush & Co Rehabilitation

“Baskerville Drummond brought a proven methodology to the selection process, the knowledge of experience to implementation, and a trusted advisor in the form of David Baskerville throughout. We have found the guidance and support invaluable.”

Edward Power, LLP Partner, Paris Smith

“David and Cathy were very responsive and helpful.  After an initial call with David, they were able to provide us with a report of HR system suppliers who provide the things we as a firm are looking for together with an idea of the likely costs.  The report is a great starting point for our internal discussions.”

Leona Wake, Operations & HR Assistant, MBM Commercial LLP

“David Baskerville is one of the only genuinely independent technology specialists that offer a true end to end advisory consulting service and actually gets things done.

From rigorous supplier selection, through to detailed contract negotiations, successful implementation and ongoing strategic advice, David and his team have delivered every time”

Paul Khan, CEO, Debenhams Ottaway Solicitors

“The use of Baskerville Drummond in our selection of a new PMS solution provided a solid structure to the process. Their knowledge of the marketplace immediately allowed us to short-cut the process by reducing the number of systems we could realistically consider. The thoroughness of the approach during the Request for Tender and Deep Dive phases meant that the Project Team had complete confidence in the final choice.”

Bruce Hayward, IT Manager, Quality Solicitors Parkinson Wright

“Beccy provided BCL with focused and carefully thought through training on our key platforms. We are delighted with the service we received, particularly the session recordings that will be used for those BCL people unable to attend the original training and new joiners who will be given access to the sessions and the great training materials.”

Jonathan Fenster, Practice Director, BCL Solicitors LLP

“Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm.”

Robin Thain, IT Manager, Lanyon Bowdler Solicitors

“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with.

David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson 

“The input and sound advice from David and the team at Baskerville Drummond has been invaluable. The initial review was extremely thorough and provided us with a solid base on which to build our future IT strategy. The first and by far biggest project was the identification and selection of an MSP. David agreed with our view on having an in-house IT team that, in once a move the cloud had been successfully implemented, would focus on improving our technology platforms and work to deliver value to the business and our clients. David has done a brilliant job of guiding us through the project and we’re looking forward to that progressing and the real benefits that will bring to our business. His experience of the legal and MSP markets has been invaluable.”

Matt Coleman, Director & Chief Operations Officer, Actons Solicitors

“The additional support offered by Baskerville Drummond post go-live has been invaluable in helping us get the most out of our IT investment.

Training sessions with Beccy Scobell have been most informative and helped our people engage so much more with the system.

Chris Winterburn has been excellent in assisting us tailor the system for our different departments.
Above all, they’ve all taken the time to understand our business and what we want to achieve and importantly are a pleasure to deal with.”

Elizabeth Armstrong, Managing Director, Latimer Hinks

“Beccy was great and really helped us with the critical go-live phase of our project. Excellent communications from Beccy throughout.”

Matt Overton, Partner – Corporate / Commercial, Joelson 

“After an initial meeting with Baskerville Drummond, David gave us clear and sound advice and gave us recommendations for our document management system which enabled us to choose the correct solution for us.”

Levison Meltzer Pigott

“Clear, concise and complete advice pitched at the right level for non-IT technical partners and staff, instilling confidence in their service offering.

Fast response times. A great business partnering experience.”

Wendy Edwards, Finance Director and Associate, Attwaters Jameson Hill

“A DMS swap-out project is always going to be tough. Getting a project partner who has the right work ethic, technical expertise and management experience to complement the internal team’s ‘can do’ attitude was going to be essential.

David and his team (Paul and Kevin) worked extremely hard alongside the WS Team to meet the expected business delivery outcomes. David has the technical creativity, calmness and fresh thinking needed in situations when things don’t always go as planned.

We have rarely used consultants for this sort of project in the past so I am pleased to have worked with BDC and value their contribution to the project’s success.”

Christel Aguila, Head of IT and Partner, Winckworth Sherwood

“Kevin and the Baskerville Drummond team were very helpful in our selection process for a new practice management system provider.

As we had no in-house legal software expertise, we had found it difficult to assess the relative merits of the different options on the market.

Choosing the wrong provider would be a very expensive mistake and Kevin’s guidance and knowledge of the market, and the thorough fact-finding process he undertook, enabled us to select our new system with confidence.”

James Danaher, Senior Partner, Streathers Solicitors

“Your expertise and engaging delivery made the topic accessible and easy to understand for everyone involved. Additionally, the guides you produced are incredibly well designed and will undoubtedly serve as valuable resources for our team moving forward.”

Martin Batt, Transformational IT Team Leader, Wright Hassall