Our mission: To de-mystify law firm IT and be the trusted and independent technology advisor to UK-based law firms

Our Experience
About Us
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Our Experience
About Us
Our Articles
Contact Us

REVIEW

SELECT

IMPLEMENT

Support

About Us

Founded in October 2011 by David Baskerville, initially undertaking sub-contractor or interim project roles before changing tack to more traditional consultancy.

With a true passion for technology, we bring a wealth of experience and energy to your projects. Our clients see us as a ‘safe pair of hands’ tackling IT challenges head on so that they are resolved with the minimum of fuss.

Our aim is that most of your IT should be invisible, working well in the background as a platform so that you can focus on the really exciting stuff, the type of technology that will make you stand out from your competitors and allow you to provide differentiating levels of client service.

At the same time, we work hard to ensure that everybody involved feels included and confident, creating an atmosphere of positive collaboration. We recognise that all firms and individuals are unique and have a different appetite for technology and change.

Let us help you cut through the challenges and find your passion for technology.

Technology strategists, problem solvers and ‘doers’

In the last 5 years we have undertaken…

IT Reviews

Procurement & Selection Projects

System & Training Implementations

Long-term advisory partnerships

REVIEW

We carry out detailed reviews that deliver an independent assessment of your current IT service and provide options to support your short and long-term business goals.

We can provide a full IT strategic review or focused reviews on particular aspects

SELECT

We are experienced in supporting firms in the definition of requirements and the identification and procurement of the best solution. Be that Software, an out-sourced service or enhancement of internal skills.

We are equally as versed at negotiating improvements with an existing solution.

IMPLEMENT

From our perspective, the most successful projects are those that we help to deliver, ensuring that you can maximise on our knowledge of your firm and the time spent in reviewing the requirements and selecting the right solutions

Depending on the size of your internal team and their capabilities, we can provide high level support or a more hands on service.

SUPPORT

We are proud of the fact that many of our client engagements far outlast the initial project, and we are often retained to provide longer term strategic support.

We are able to provide experience from our years working in Legal Practice and further years working as consultants with many firms and suppliers.

TRAINING

We support our clients with using their IT systems effectively by training their staff on the software and processes they need to use in their day-to-day roles. This could be implementation training on a new product, or some upskill training on existing ones. We also offer support to new starters with our bespoke new starter induction programmes.

Training is an essential part of firms understanding their IT.

Our Experience

The majority of our consultants have held board level positions in law firms as well as being experienced consultants.

We bring operational hands-on know-how as well as managerial and consulting experience, meaning that we consider not only the technical IT aspects of your project, but also the broader business needs and the human element – what it’s like for users.

You will find us friendly and helpful, but focused on delivery.

Briefed – Issue 4

Briefed – Issue 4

Briefed – Issue 4 Welcome to the latest edition of Briefed, a handy digest of all the recently published articles, news and blogs from Baskerville Drummond.Why not read our other issues of Briefed?

Baskerville Drummond at Home – Episode 3

Baskerville Drummond at Home – Episode 3

In a new video series, we’ll be talking to Baskerville Drummond consultants on a whole range of topics over the weeks and months to come. In episode 3, we have brought David Baskerville, Kevin Goosman and Nigel Stott together for a PMS special. We talk to them about...

Baskerville Drummond at Home – Episode 3

Baskerville Drummond at Home – Episode 2

In a new video series, we’ll be talking to Baskerville Drummond consultants on a whole range of topics over the weeks and months to come. David Baskerville is back answering questions from Sarah Levick, this time on all things Baskerville Drummond – why they came...

Baskerville Drummond at Home – Episode 3

Baskerville Drummond at Home – Episode 1

In a new video series, we’ll be talking to Baskerville Drummond consultants on a whole range of topics over the weeks and months to come. First in the hot seat is David Baskerville discussing some of his key takeaways from the recent lockdown period and his advice to...

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“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with. David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson 

"It was a real pleasure to work with David on this project. He led the project from start to finish. He understood the brief and guided us through to making the final decision. The project was delivered on time and on budget. Ultimately, we took more of a risk in appointing our MSP as they had less experience in dealing with a business such as ours. We felt confident in doing so as the brief from the outset was very clear and through David’s guidance and incisive questioning, we felt sure we could make it work and it has! I would have no hesitation in recommending David in undertaking a project such as this."

Fiona Fitzgerald, CEO, Radcliffe Chambers

"Having many internal projects on the go, and with a hard deadline to replace both our infrastructure and our IT support, we needed help from experts who would focus on the detail of our tender process. Many call themselves “consultants”, so we trusted the LawNet recommendation. With knowledge of the often peculiar (in both senses of the word) needs of a law firm, Baskerville Drummond have kept us on task, cut through the waffle, and didn’t do anything that was unnecessary. We are thankful for their advice on the complicated stuff and their experience in avoiding traps. We look forward to the next project."

Gwen Philippou, Office Manager, Nicholas & Co

"Our gratitude to David from Baskerville Drummond for his expertise in reviewing our IT policies at Chattertons. His attention to detail was evident throughout the process. David's thorough analysis has provided us with a comprehensive report that offers valuable insights and actionable recommendations."

Harry Ludlow – ICT Manager, Chattertons Legal Services

“Nothing short of legendary. It’s an incredible achievement. Two things are notorious in an IT project of this size. They never complete on time and they always cost a minimum of 25% more than budgeted. This has been landed – and very successfully – on the very day we wrote in tablets of stone – and under budget.”

Andrew West – Managing Partner, Gotelee Solicitors

“In David, you are getting not just a highly knowledgeable and experienced professional, but an astute, affable ally who takes time to explain things in layman’s terms and deals pragmatically with issues. He helped us successfully navigate a difficult situation by stepping back, seeing the bigger picture and being bold enough to broker a new relationship when the easier option was just to start over.

Fiona Fitzgerald, CEO, Radcliffe Chambers

“Although we had done a huge amount of research and due diligence in the run up to the selection project, we still hadn’t ever done a project of this scale before. We were confident but thought it made sense to seek some extra reassurance and confirmation that we were on the right lines; to maybe challenge some of our assumptions and help us clarify our thinking; and to just wrap around us a comfort blanket of experience, knowledge, insight, objectivity and encouragement.”

Mel Smith, Chief Information Officer, Buckles Solicitors LLP.

 

"Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm."

Robin Thain IT Manager, Lanyon Bowdler Solicitors

Our Latest Articles

The benefits of remote training

The benefits of remote training

Covid did not only change the way we travel the world, but it fast tracked the way in which law firms work, with less people in the office and more staff working remotely, but has IT training adapted to meet these new needs?  “Remote working” has now become a...

IT Procurement in law firms

IT Procurement in law firms

On 27th June we delivered a CPD event for the Law Society of Northern Ireland. The below article is a summary of the session delivered on the day and will cover: Why is procurement so important? Why do projects fail? Types of procurement How to approach procurement...

Our Credientials

In 2018 we were extremely honoured to be appointed by LawNet as the preferred IT consultancy for their membership, some 60 Law Firms. We had worked for a couple of LawNet firms prior to been appointed but have now worked for several of the members including:-

Actons, Ashtons, Andrew & Co, Buckles, Gotelees, Debenhams Ottaway, Latimer Hinks, Longmores, MFG Solicitors, Nicolas & Co, Thompson Smith & Puxton and VVW

In 2021 we were recognised by Chambers as a Band 1 consultancy in their “LawTech Guide”, this ranking was retained in both 2022 and 2023.

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