Our mission: To de-mystify law firm IT and be the trusted and independent technology advisor to UK-based law firms

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Our Experience
About Us
Our Articles
Contact Us

REVIEW

SELECT

IMPLEMENT

Support

Training

About Us

Founded in October 2011 by David Baskerville, initially undertaking sub-contractor or interim project roles before changing tack to more traditional consultancy.

With a true passion for technology, we bring a wealth of experience and energy to your projects. Our clients see us as a ‘safe pair of hands’ tackling IT challenges head on so that they are resolved with the minimum of fuss.

Our aim is that most of your IT should be invisible, working well in the background as a platform so that you can focus on the really exciting stuff, the type of technology that will make you stand out from your competitors and allow you to provide differentiating levels of client service.

At the same time, we work hard to ensure that everybody involved feels included and confident, creating an atmosphere of positive collaboration. We recognise that all firms and individuals are unique and have a different appetite for technology and change.

Let us help you cut through the challenges and find your passion for technology.

 

Technology strategists, problem solvers and ‘doers’

Since our inception we have undertaken….

REVIEW

Review Engagements

SELECT

Procurement or Selection Engagements

IMPLEMENT

System or Strategy Implementation Engagements

IMPLEMENT

Implementation Training Engagements

TRUST

Advisory Engagements

TRUST

Retained Advisory Engagements

TRUST

Retained Training Engagements

TRUST

Retained Maintenance Engagements

REVIEW

We carry out detailed reviews that deliver an independent assessment of your current IT service and provide options to support your short and long-term business goals.

We can provide a full IT strategic review or focused reviews on particular aspects

SELECT

We are experienced in supporting firms in the definition of requirements and the identification and procurement of the best solution. Be that Software, an out-sourced service or enhancement of internal skills.

We are equally as versed at negotiating improvements with an existing solution.

IMPLEMENT

From our perspective, the most successful projects are those that we help to deliver, ensuring that you can maximise on our knowledge of your firm and the time spent in reviewing the requirements and selecting the right solutions

Depending on the size of your internal team and their capabilities, we can provide high level support or a more hands on service.

SUPPORT

We are proud of the fact that many of our client engagements far outlast the initial project, and we are often retained to provide longer term strategic support.

We are able to provide experience from our years working in Legal Practice and further years working as consultants with many firms and suppliers.

TRAINING

We support our clients with using their IT systems effectively by training their staff on the software and processes they need to use in their day-to-day roles. This could be implementation training on a new product, or some upskill training on existing ones. We also offer support to new starters with our bespoke new starter induction programmes.

Training is an essential part of firms understanding their IT.

Our Experience

The majority of our consultants have held board level positions in law firms as well as being experienced consultants.

We bring operational hands-on know-how as well as managerial and consulting experience, meaning that we consider not only the technical IT aspects of your project, but also the broader business needs and the human element – what it’s like for users.

You will find us friendly and helpful, but focused on delivery.

Sharman Law LLP – IT Support

Sharman Law LLP – IT Support

Project type: MSP Selection & Trusted AdvisorSharman Law LLP (Sharmans) engaged Baskerville Drummond to support a review of its Practice Management System following significant frustration with its existing platform. Over time, screens, precedents and workflows...

Nicholsons Solicitors – MSP Selection & Trusted Advisor

Nicholsons Solicitors – MSP Selection & Trusted Advisor

Project type: MSP Selection & Trusted AdvisorNicholsons Solicitors LLP engaged Baskerville Drummond following the departure of their in house IT Manager. The firm was operating ageing on premises infrastructure and a heavily overstretched Remote Desktop...

Longmores – Liberate Induction & Adhoc Training

Longmores – Liberate Induction & Adhoc Training

Project type: TrainingBaskerville Drummond has provided ongoing training support to Longmores Solicitors LLP as a long-standing Virtual IT Training partner, delivering structured Liberate induction sessions alongside flexible, ad hoc training. This approach has...

Stepien Lake – System Development & Maintenance

Stepien Lake – System Development & Maintenance

Project type: System Development & Maintenance Stepien Lake is a specialist Commercial Property law practice based in London’s West End, advising on commercial and residential development, investment, and related transactions. The firm undertakes a large volume of...

Longmores – Liberate Induction & Adhoc Training

Longmores – Fee Earner Rate Change Project

Project type: Fee Earner Rate Change ProjectBaskerville Drummond has supported Longmores Solicitors LLP across a series of interlinked projects covering IT review, PMS selection, implementation support, MSP improvement and compliance. The Challenge Longmores engaged...

Harrison Drury Solicitors – PMS Selection

Harrison Drury Solicitors – PMS Selection

Project type: PMS Selection  Harrison Drury engaged Baskerville Drummond to review their existing Practice Management System (SOS) and advise on future options. While the system was embedded across the firm, staff reported significant day to day frustrations...

Berry & Lamberts Solicitors – PMS Selection

Berry & Lamberts Solicitors – PMS Selection

Project type: PMS Selection  Lawnet member and multi-award winner Berry and Lamberts had used their existing Practice Management System for many years, and it was well embedded across the firm. However, as the business evolved, the system was becoming...

HCR Legal LLP – Wright Hassall Project

HCR Legal LLP – Wright Hassall Project

Project type: IT Strategic Review   HCR Legal acquired the majority of Wright Hassall LLP out of administration, while the firm’s Debt Recovery team separated to form QDR Solicitors. The transaction required immediate clarity around data, systems and supplier...

Wright Hassall – IT Strategic Review

Wright Hassall – IT Strategic Review

Project type: IT Strategic Review   From Frustration to Future-Ready: How Wright Hassall LLP Transformed IT with Baskerville Drummond. Wright Hassall LLP, a well-established law firm in Leamington Spa, faced challenges with their technology platform. Whilst the...

Asserson – Training Implementation Support

Asserson – Training Implementation Support

Project type: PMS Implementation & Training SupportBaskerville Drummond were engaged by Assersons to support the rollout of their new Tessaract Practice Management Software. We were engaged by Assersons to support the rollout of their new Tessaract Practice...

Bishop & Sewell LLP – PMS Selection & Implementation

Bishop & Sewell LLP – PMS Selection & Implementation

Project type: PMS Selection & ImplementationBishop & Sewell partnered with Baskerville Drummond to select a future-ready Practice Management System, with support spanning discovery, vendor evaluation, and contract negotiation; ensuring the chosen solution...

“Beccy was great and really helped us with the critical go-live phase of our project. Excellent communications from Beccy throughout.”

Matt Overton, Partner – Corporate / Commercial, Joelson

 

"Very successfully. Cathy took a lot of the load off us and helped to distill things to the key issues."

Gwen Philippou, Practice Director, Nicholas & Co Solicitors

"Cathy was pivotal to the success of our recent project. Her sector knowledge and support of key business stakeholders ensured there was clarity throughout the process. Having utilised Cathy’s skills previously, BCL understood that the service received would be supportive and add value to our project investment. Baskerville Drummond has a growing reputation in the legal sector, and BCL recognises the talent of the team in this consultancy."

Jonathan Fenster, Practice Director, BCL Solicitors LLP

"Baskerville Drummond have been instrumental in their strategic, IT systems and learning/development support and in showing us ways of developing our IT to meet the needs of our clients large and small. Their depth of knowledge and experience has been invaluable in bringing our firm and our service providers in line with our requirements as a business. Their training, tailored to our specific needs has been second to none and opened our eyes to system features and ways of working that were not known previously. We certainly value their support highly and look forward to continuing our business relationship."

Chris Pease, Joint Senior Partner & Head of Property, Longmores Solicitors

"David's expertise and knowledge of the legal IT market is second to none. He helped guide our project team through a challenging process resulting in a very positive conclusion. I would highly recommend him and Baskerville Drummond."

Neil Keay, Director of IT & Facilities, Davidson Chalmers Stewart LLP

"The purchase of a new PMS is a significant investment for any firm. It is essential to get it right. A robust selection process also put us on the front foot for winning hearts and minds for full adoption. Baskerville Drummond worked tirelessly with our leadership team and across the firm to support us in selecting the best solution for our firm. Their support didn’t end there. They worked with us closely in the lead up to Go Live as well as providing ongoing support for additional bespoke development. Ever professional, they were practical, pragmatic and everyone we came across from Baskerville Drummond was easy to work with. The project was not without it’s challenges and Baskerville Drummond’s support was invaluable.

Nadia Biles Davies​​​​, Chief Operating Officer, Sharpe Pritchard LLP

“The additional support offered by Baskerville Drummond post go-live has been invaluable in helping us get the most out of our IT investment. Training sessions with Beccy Scobell have been most informative and helped our people engage so much more with the system. Chris Winterburn has been excellent in assisting us tailor the system for our different departments. Above all, they’ve all taken the time to understand our business and what we want to achieve and importantly are a pleasure to deal with.”

Elizabeth Armstrong, Managing Director, Latimer Hinks

“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with. David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson

"It was a real pleasure to work with David on this project. He led the project from start to finish. He understood the brief and guided us through to making the final decision. The project was delivered on time and on budget. Ultimately, we took more of a risk in appointing our MSP as they had less experience in dealing with a business such as ours. We felt confident in doing so as the brief from the outset was very clear and through David’s guidance and incisive questioning, we felt sure we could make it work and it has! I would have no hesitation in recommending David in undertaking a project such as this."

Fiona Fitzgerald, CEO, Radcliffe Chambers

"Having many internal projects on the go, and with a hard deadline to replace both our infrastructure and our IT support, we needed help from experts who would focus on the detail of our tender process. Many call themselves “consultants”, so we trusted the LawNet recommendation. With knowledge of the often peculiar (in both senses of the word) needs of a law firm, Baskerville Drummond have kept us on task, cut through the waffle, and didn’t do anything that was unnecessary. We are thankful for their advice on the complicated stuff and their experience in avoiding traps. We look forward to the next project."

Gwen Philippou, Office Manager, Nicholas & Co

"Our gratitude to David from Baskerville Drummond for his expertise in reviewing our IT policies at Chattertons. His attention to detail was evident throughout the process. David's thorough analysis has provided us with a comprehensive report that offers valuable insights and actionable recommendations."

Harry Ludlow – ICT Manager, Chattertons Legal Services

“Nothing short of legendary. It’s an incredible achievement. Two things are notorious in an IT project of this size. They never complete on time and they always cost a minimum of 25% more than budgeted. This has been landed – and very successfully – on the very day we wrote in tablets of stone – and under budget.”

Andrew West – Managing Partner, Gotelee Solicitors

“In David, you are getting not just a highly knowledgeable and experienced professional, but an astute, affable ally who takes time to explain things in layman’s terms and deals pragmatically with issues. He helped us successfully navigate a difficult situation by stepping back, seeing the bigger picture and being bold enough to broker a new relationship when the easier option was just to start over.

Fiona Fitzgerald, CEO, Radcliffe Chambers

“Although we had done a huge amount of research and due diligence in the run up to the selection project, we still hadn’t ever done a project of this scale before. We were confident but thought it made sense to seek some extra reassurance and confirmation that we were on the right lines; to maybe challenge some of our assumptions and help us clarify our thinking; and to just wrap around us a comfort blanket of experience, knowledge, insight, objectivity and encouragement.”

Mel Smith, Chief Information Officer, Buckles Solicitors LLP.

 

"Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm."

Robin Thain IT Manager, Lanyon Bowdler Solicitors

Our Latest Articles

Keep It Real 5: Backups – The Last Line of Defence (Often Untested)

Keep It Real 5: Backups – The Last Line of Defence (Often Untested)

Most organisations say they have backups. Few can say, confidently, that they’ll work when the worst happens and they are needed. Backups are treated as a background safety net but in ransomware attacks, system failure or data loss they’re not a nice-to-have; they’re...

Keep It Real 4: Access Control. Who Actually Has Access to What?

Keep It Real 4: Access Control. Who Actually Has Access to What?

Most organisations assume access is under control: logins exist, permissions are assigned and systems sit behind authentication. On paper it looks tidy but in reality access piles up over time, with little visibility and less removal. “Access creep” is one of the most...

Keep It Real 3: Software Updates, The Patch You Didn’t Apply

Keep It Real 3: Software Updates, The Patch You Didn’t Apply

We tend to picture cyber breaches as sophisticated attacks beating sophisticated defences. In reality many breaches exploit something simpler such as a known vulnerability with a fix that was never applied. Patching is one of the most basic and effective security...

Our Credentials

In 2018 we were extremely honoured to be appointed by LawNet as the preferred IT consultancy for their membership, some 60 Law Firms. We had worked for a couple of LawNet firms prior to been appointed but have now worked for several of the members including:-

Actons, Ashtons, Andrew & Co, Buckles, Gotelees, Debenhams Ottaway, Latimer Hinks, Longmores, MFG Solicitors, Nicolas & Co, Thompson Smith & Puxton and VWV.

In 2021 we were recognised by Chambers as a Band 1 consultancy in their “LawTech Guide”, this ranking was retained in 2022, 2023 and now 2024.

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