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Baskerville Drummond Updates – April 2024

Baskerville Drummond Updates – April 2024

Welcome to the latest edition of our newsletter, where we share some of our recent articles, training tips and case studies. In this issue, you will find: The pros & cons of standard and bespoke training The pain of going through Cyber Essentials Plus...

Standardise or Bespoke

Standardise or Bespoke

Have you ever attended a training session and thought “Why am I being taught something I don’t use?” or “I/my team does not work like this”. This is something that sits in the back of my mind when I am preparing for any training session. I want to make sure that...

Baskerville Drummond Updates – April 2024

Baskerville Drummond Updates – February 2024

Like most of the Legal Technology world we are playing with Microsoft Copilot - more on that in the next newsletter, for now I will ask Copilot to summarise this newsletter:The purpose and content of the newsletter: The newsletter is a digest of the recently published...

The Great Brain Drain

The Great Brain Drain

For several decades there has been a concern and a lot of commentary about the loss of “graduate talent” from the UK’s workforce as highly educated and skilled individuals decide to move overseas to pursue their careers.

How can you assess how secure your M365 environment is?

How can you assess how secure your M365 environment is?

Introduction Law firms depend on their IT infrastructure to provide a safe and secure environment in which to perform work for their clients.  With the growing trend of migrating to Microsoft 365 (MS365) / Azure to provide these services online, there is an assumption...

Baskerville Drummond Updates – December 2023

Baskerville Drummond Updates – December 2023

A warm welcome to our winter newsletter, a handy digest of all the recently published articles, news, and blogs from Baskerville Drummond.We can’t believe it’s been over a year since our last newsletter (which was as long ago as July 2022), so we are obviously very...

The benefits of remote training

The benefits of remote training

Covid did not only change the way we travel the world, but it fast tracked the way in which law firms work, with less people in the office and more staff working remotely, but has IT training adapted to meet these new needs?  “Remote working” has now become a...

IT Procurement in law firms

IT Procurement in law firms

On 27th June we delivered a CPD event for the Law Society of Northern Ireland. The below article is a summary of the session delivered on the day and will cover: Why is procurement so important? Why do projects fail? Types of procurement How to approach procurement...

Speech to text features in Word

Speech to text features in Word

A couple of months ago, Beccy Scobell wrote an article about my personal “quick wins” in Microsoft. There are of course many useful features across the Microsoft products, but this time I would like to focus on Word specific features, specifically speech to text.

Customer Success

Customer Success

Recently on Linked-In I did a tongue in cheek poll “Do IT suppliers who have a “Customer Success” department offer Worse or Better support & engagement to their client base”.

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