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Part 2 – The Benefits of Involving Users When Developing a Case Management System
Developing a case management system is a complex endeavour that requires careful planning, collaboration and consideration of various factors. One of the most crucial aspects of this process is involving the end-users who will interact with the system on a daily basis.
IT Procurement in law firms
On 27th June we delivered a CPD event for the Law Society of Northern Ireland. The below article is a summary of the session delivered on the day and will cover: Why is procurement so important? Why do projects fail? Types of procurement How to approach procurement...
Part 1: The Danger of Over Developing A Case Management System
In the ever-evolving landscape of technology, organisations are continually seeking to optimise their operations through innovative solutions. It is often the case firms seek to automate legal process, especially in "high volume, low value areas” by the development of...
A look through Windows 11
Remember a few short years ago in 2015 when Microsoft announced that Windows 10 would be the last ever version of Windows and from that point on the Operating System would be a stable, evergreen platform? Well, that changed on 24th June this year when Microsoft...
Baskerville Drummond in elite Band 1 of Chambers new guide
Baskerville Drummond is delighted to announced that it has been given a Band 1 rating in Chambers and Partners’ new LawTech Consulting guide. In common with all Chambers’ guides and directories, this is an independent evaluation of market players, with research...
The lot of a consultant – A message to the supplier community
We have all heard the saying that a consultant merely tells you the time using your own watch whilst charging a tidy sum for doing it. We would like to offer a contrary view - that often consultants are the oil that greases the gears that move a project forward. They...
Information Security Accreditation
We are very pleased and proud to have achieved Cyber Essentials and Cyber Essentials Plus in the last couple of months, not only because it is a demonstration of how seriously we take our clients’ data security but also because it shows that we can ‘walk the walk’ when it comes to the advice that we give our clients.
Microsoft 365 Automation
In this final instalment on Microsoft 365, we’ll be taking a look in detail at the automation tools available.
Microsoft 365 Security
In the next instalment of our Microsoft 365 articles, we talk about the security features available as part of your subscription I remember a time where law firms were a little suspicious of the “cloud”. How could entrusting your data to a third party be more secure...
Stick or twist?
Are our current systems future-proof?
Well as nobody can fully predict the future there is no definition of a future-proof system, despite what some vendors might claim.
Collaborating Effectively in Microsoft 365
In the second part of the series on Microsoft 365, we take a closer look at the collaboration tools available on the platform. In the current situation, with workforces spread geographically whilst working from their homes, the ability to effectively collaborate remotely has never been so important.
The curious case of the disappearing phone system
Over the last five to ten years, it has become normal to follow a cloud-first IT Strategy. This is particularly the case when considering telephone systems. The promise of a more robust platform on a ‘pay per user per month’ basis makes compelling business sense for such commodity services.
An acceleration of the inevitable?
I sit here and gaze out into my back garden through the study window, watching the bright blue-sky fade on what has been a glorious warm spring day. In my small study, I have been tapping away at my keyboard catching up on all manner of work across a myriad of...
Microsoft 365 In Depth – What is Microsoft 365?
In the first blog of a four-part series, we will take a detailed look at Microsoft 365 and what it has to offer for law firms. In 2011, Microsoft announced their Office 365 cloud-based product suite (as it was known then - it was only in April 2020 that Office...
CRM in law firms – nothing more than a tick-box exercise
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
The Benefits of an Independent IT Review
Kevin Goosman, Associate at Baskerville Drummond, offers a perspective on the benefits of undertaking an independent IT review. It’s good practice to monitor and review all aspects of your business. But with IT change happening so quickly and technology so pivotal to...
Legal IT Outlook
The following article is based on an interview I did for Extech Cloud back in August 2019. In this COVID-19 world it strikes me even more that the barriers of not wanting to change the status quo, feeling that staff need to be controlled and the fear of change have...
Baskerville Drummond strengthens Microsoft Cloud offering with key hire
Baskerville Drummond has announced details of another key hire to strengthen its IT service offering. Former Clarion Solicitors IT director Nigel Stott has joined to lead the consultancy’s work on Microsoft 365, while also providing support on strategy and selection...
Silly Business Processes
I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes delivered by IT...
LPM Legal IT Landscapes
We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the 2018 Legal IT Landscapes, research aimed specifically at mid-sized law firms. More than 80 firms responded to...
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