0 comments on “Beware of what’s in the Barrel”

Beware of what’s in the Barrel

I was recently invited to speak at The Law Society’s Law Management Section conference. My topic was “Getting value from IT investments”.

Quantifying the return on investment from IT projects is a minefield many of us have tried to address, but while those efforts are often used to build a business case prior to embarking on projects, it is often the case that these justifications are not a true reflection of the cost / value that technology investments represent and nor are they assessed post go-live.

While preparing the presentation, I was reminded of the “Man in a barrel” gift that Christel Aguila, IT Director and Partner at Winckworth Sherwood LLP brought back from the Philippines for her team and the need to never make assumptions!

0 comments on “Inaugural meeting on Tuesday, 23rd October 2018 (9:30am – 16:30pm) at the Shard, London”

Inaugural meeting on Tuesday, 23rd October 2018 (9:30am – 16:30pm) at the Shard, London

The first meeting of Baskerville Drummond’s Networking Forum for Business & IT Leaders will take place on the 23rd October 2018 (9:30am – 16:30pm).

Hosted by our friends Protiviti at their London office in the Shard, will focus on Practice Management Systems with the following agenda: –

  1. 9:30 – Coffee and Networking
  2. 10:00 – The PMS Challenge – BDC will give an update on the current PMS market, approach for system selection and building project teams.
  3. 11:00 Morning Coffee & Focused Networking
  4. 11:30 The Theory of Change and Delivering Law Firm Transformation– Andrew Thomson (ex-Hunt & Coombs CEO) and Derek Cummings (Protiviti) will consider how to prepare a Law firm for a significant change project and present a real-world example of a change program.
  5. 14:00 “Best of Breed” vs What we Need – Paul Graham from Carson McDowell will present with Linetime a case study of their recent PMS implementation.
  6. 15:00 Afternoon Coffee & Focused Networking
  7. 15:30 “Best of Breed” – Just what we need – Tim Roche from Stone King, supported by Thomson Reuters Elite, will discuss why a best of breed strategy was the right approach.
  8. 16:30 Wrap-up & AOB
  9. 16:45 Drinks reception

To register interest in this initiative please complete the following form :-

0 comments on “Silly Business Processes”

Silly Business Processes

I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes delivered by IT solutions.

To be honest I can’t even remember registering for Bing Places and hadn’t thought to update the registration when we moved offices last year. I certainly didn’t have a Bing Places account to make the changes.

There then followed one of the most ridiculous processes I’ve ever experienced.

0 comments on “PMS Selection for Hunt & Coombs”

PMS Selection for Hunt & Coombs

PMS Selection for Hunt & Coombs

Supporting decision makers to make an effective and informed choice

Executive Summary
Client challenge:
Hunt & Coombs are currently using Envision, a product which had been made “end of life” by Thomson Reuters. Whilst the firm had good IT leadership it needed support to:

  • determine which options were available;
  • provide a robust and inclusive selection process;
  • document all of the critical User requirements and add structure to the evaluation phase;
  • assist in establishing the project’s key success factors;
  • guide the internal team through the process and final decision making.
0 comments on “DMS Selection & Implementation for Winckworth Sherwood”

DMS Selection & Implementation for Winckworth Sherwood

DMS Selection & Implementation for Winckworth Sherwood

A case study of transition
Executive Summary
Client challenge:
During 2015, Winckworth Sherwood (WS) undertook an IT review which identified that while providing sleek integration and automation between various systems, the existing SharePoint Document Management System (DMS) was no longer meeting the needs and expectations of a growing business.

2 comments on “Virtual IT Director – Debenhams Ottaway Case Study”

Virtual IT Director – Debenhams Ottaway Case Study

Debenhams Ottaway Virtual IT Director

Definition and implementation of a IT strategy for a progressive regional law firm.
Executive Summary
Client challenge:
To align IT with business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks.

  • IT issues were a regular occurrence which hampered productivity
  • Expenditure on IT had risen to 9.6% of turnover – a premium price for sub-optimal service.
  • Lack of a thought-through and comprehensive IT strategy had led to an ad-hoc “shopping list” approach
0 comments on “The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions”

The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions

I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found it to be very good. I moved back to iPhone when the iPhone 7 came out as several “silver bullet” apps which I used which were removed from the Windows 10 app store at about this time (and yes I wanted a iWatch …) and it was becoming more obvious that app vendors were not going to get on board with Windows 10.

The most frustrating thing I found with moving back to the iPhone was that the Microsoft Apps available on IOS were better than the Apps they provided on their own operating system so for me the writing has been on the wall for some time.

However, personal views aside, the most concerning issue for IT professionals is the seeming ease in which major technology companies can and will chop and change their strategy and offerings.

0 comments on “British Computer Society – Chartered IT Professional (CIPT)”

British Computer Society – Chartered IT Professional (CIPT)

David and Kevin are both members of the British Computer Society and hold Chartered IT Professional (CITP) memberships.

The chartered membership is achieved via a rigorous application process including  a Breadth of Knowledge test and a Peer Assessment Interview. The accreditation is underpinned by periodic revalidation.

Holders of the CITP have to be able to demonstrate they’ve undertaken a range of challenging and complex work activities where they’ve had full accountability and exercised significant influence and responsibility, and have well-developed business skills.

The accreditation shows that holders understand the business they are working in and add business value through the use of technology

0 comments on “NetDocuments”

NetDocuments

Following an independent review for Winckworth Sherwood of the iManage and NetDocuments products, the consulting team recommended the NetDocuments platform based on the client’s strategic decision to move to a cloud-based SAAS platform for their future DMS and on the grounds of its proven cloud credentials and the vendor’s track record around innovation, product development, security and customer support.

At the suggestion of both client and NetDocuments, Baskerville Drummond then moved to gain certification to enable the end-to-end delivery of the Winckworth Sherwood DMS project.

In December 2016 Kevin became our first NetDocuments certified consultant. Paul Hoffbrand, probably the most experienced and certified NetDocuments practitioner in the country has also joined the Baskerville Drummond implementations team.

0 comments on “PMS Selection & IT Consultancy for Standley & Co”

PMS Selection & IT Consultancy for Standley & Co

PMS Selection and IT Consultancy for Standley & Co

A range of IT consultancy leading to a PMS selection project

Executive Summary
Client challenge:
In late 2016 Standley & Co required strategic IT consultancy across several areas with a long-term plan to replace their PMS system.

0 comments on “Matthew, Arnold & Baldwin (MAB) Merger Project”

Matthew, Arnold & Baldwin (MAB) Merger Project

It is always interesting to see how a project you are working on is reported in the press. In recent legal press it was reported that Matthew Arnold and Baldwin LLP (MAB) “Shuts its door” with the suggestion that Partners and their teams were fleeing as quickly as possible in different directions.

2 comments on “Demystifying PMS Projects – Part 1 of 3”

Demystifying PMS Projects – Part 1 of 3

I was recently asked to speak on “Demystifying PMS Implementation’s” at a seminar run by Robert Half. As I said to attendees I’m not a slick salesman or presenter but I have had the joy of undertaking 7 PMS related projects in my time in the legal sector from “standard” implementations to de-merger and merger projects.

In this article I will share with you the introductionary aspects of the presentation.  The definition of a PMS project, a high-level market overview and the traditional PMS project approach.

0 comments on “Demystifying PMS Projects – Part 2 of 3”

Demystifying PMS Projects – Part 2 of 3

This is the second in a series of three articles which are based on our recent Demystifying PMS Implementation’s seminar.

In this article we will suggest a different approach for PMS projects before moving on to how to extract best value from consultants and suppliers.