Taylor & Emmet – Telephone System Selection

Project type: Telephone Selection

Requirements analysis and supplier engagement to select a new telephone system.

Baskerville Drummond were retained by Taylor & Emmet to consider the need for a new telephone system. The scope of the project was as follows:-

  • To determine the business requirements for the Telephony system.
  • To document these requirements into a Request to Tender (RTT) Document.
  • To identify and short list both suppliers and technical solutions.
  • To provide information to lead to eventual solution selection

To facilitate the identification of the correct telephone system to meet the firm’s requirements :-

  • Requirements were documented following interviews with key staff across the firm.
  • The market was researched for appropriate technical solutions and resellers
  • Assisted with the tender process to obtain standardised responses which were complete and could be compared.
  • Provided a full tender response summary to allow the firm to choose the most appropriate solution
  • An IT recommendations paper to be used as guidance for the Chief Executive during a partners meeting.

About Taylor Emmet

Taylor Emmet has served people and businesses for more than 150 years and is the largest independent firm in the Sheffield City Region.

Built on long-lasting relationships, Taylor Emmet is a trusted firm with a reputation for being approachable, experienced, and able to get the job done.

Experts in their field, Taylor Emmet, provide legal services for both businesses and individuals and boast more than 120 legal professionals.

The firm has been trusted for generations, which is down to delivering the highest quality legal advice in a timely, honest, and efficient way.

Taylor Emmet is proud of their history, but they are innovators and forward thinkers. So, they’re always engineering ways to stay ahead and provide the best service for their clients.

Investment is key to Taylor Emmet. It means they can stay ahead and continue and grow their highly established reputation. The firm continues to expand its team, geographic location and number of offices whilst improving technology and investing in training and development.

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