Experience & Testimonials

“Even though we were confident in our research and due diligence exercise leading up to changing our mission critical CMS and PMS systems, this project was not every day territory in terms of its scale. While our confidence was high in our internal team, we recognised the value of seeking external assurance to validate our approach, challenge our presumptions, and keep both us and our supplier on track. The Baskerville Drummond team didn’t just provide us with the comfort of extensive experience and objective insight; they significantly enhanced our project management capabilities. Their relationship management with our system supplier, combined with their external perspective, not only lent credibility but also brought a persuasive weight to our discussions, ensuring our project’s success. Their involvement was key to the successful delivery of our new CMS and PMS systems.”

Sean Stuttaford, Chief Operating Officer, Thompson Smith & Puxon

“With so many possible suppliers out there, and no two offerings the same, by showing us what we needed to know Baskerville Drummond broke the task down into sensible parts and we really were able to compare apples with pears.”

Cyril Arridge, Managing Partner, Quality Solicitors Parkinson Wright

“Baskerville Drummond was retained by Lanyon Bowdler to review the firm’s need for a new Business Information (BI) reporting solution. As a result of this initial investigation we now have a better understanding of our requirements and the options available to us. We also have more clarity regarding where the timing of this project should sit in relation to other initiatives within the firm.”

Robin Thain, IT Manager, Lanyon Bowdler Solicitors

“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support given which has enabled us to choose the right DMS solution to go with.

David has been very supportive of the management team throughout the process and has dealt with the various vendors extremely professionally.”

Matthew Overton, Partner – Corporate / Commercial, Joelson 

“Kevin and the Baskerville Drummond team were very helpful in our selection process for a new practice management system provider.

As we had no in-house legal software expertise, we had found it difficult to assess the relative merits of the different options on the market.

Choosing the wrong provider would be a very expensive mistake and Kevin’s guidance and knowledge of the market, and the thorough fact-finding process he undertook, enabled us to select our new system with confidence.”

James Danaher, Senior Partner, Streathers Solicitors

“Beccy provided BCL with focused and carefully thought through training on our key platforms. We are delighted with the service we received, particularly the session recordings that will be used for those BCL people unable to attend the original training and new joiners who will be given access to the sessions and the great training materials.”

Jonathan Fenster, Practice Director, BCL Solicitors LLP

“Kevin Goosman provided sensible and pragmatic advice and support for our IT function at a critical time for the firm as they moved to a new HQ – we greatly valued his contribution”

Des Mannion, CEO, Wilkin Chapman LLP

“David took a pragmatic, balanced and insightful approach to assessing our companies IT and system needs.

He was approachable across all members of the team, he listened and arrived at solutions that were commercially balanced.

He has a strong knowledge of the legal sector and its technological requirements, David is honest, friendly and dependable and I would not hesitate to recommend him..”

Helen Jackson, Managing Director, Bush & Co Rehabilitation

“The use of Baskerville Drummond in our selection of a new PMS solution provided a solid structure to the process. Their knowledge of the marketplace immediately allowed us to short-cut the process by reducing the number of systems we could realistically consider. The thoroughness of the approach during the Request for Tender and Deep Dive phases meant that the Project Team had complete confidence in the final choice.”

Bruce Hayward, IT Manager, Quality Solicitors Parkinson Wright

“Cathy Kirby is a human unicorn. She and her team at Baskerville Drummond can take the most cutting edge technology available but explain it in human terms. They might be the experts in legal software but they match this with empathy coupled with commercial acumen”.

Paul Sams, Managing Partner, Dutton Gregory

“David Baskerville led a transformative overhaul of our IT systems — streamlining infrastructure, reducing costs, and revitalising the internal team.

With clear communication, strategic insight, and a collaborative approach turned technology from a source of frustration into a driver of performance.”

Phil Wilding
Managing Partner, Wright Hassall LLP

“Beccy was great and really helped us with the critical go-live phase of our project. Excellent communications from Beccy throughout.”

Matt Overton, Partner – Corporate / Commercial, Joelson 

“David Baskerville is one of the only genuinely independent technology specialists that offer a true end to end advisory consulting service and actually gets things done.

From rigorous supplier selection, through to detailed contract negotiations, successful implementation and ongoing strategic advice, David and his team have delivered every time”

Paul Khan, CEO, Debenhams Ottaway Solicitors

“David has been able to provide a detailed analysis of our requirements for a new PMS and take us through the selection process. He was able to offer practical ideas, industry incite and also a knowledge of what the Firm’s requirements were.

Pleased to have worked with David and would be pleased to work with him again”

Andrew Thomson, CEO, Hunt & Coombs LLP

“After an initial meeting with Baskerville Drummond, David gave us clear and sound advice and gave us recommendations for our document management system which enabled us to choose the correct solution for us.”

Levison Meltzer Pigott