by Baskerville Drummond | 25 Oct 2023 | Testimonial Quote Implement, Testimonial Quotes
“The additional support offered by Baskerville Drummond post go-live has been invaluable in helping us get the most out of our IT investment. Training sessions with Beccy Scobell have been most informative and helped our people engage so much more with the system....
by Cathy Kirby | 20 Oct 2023 | Articles, Cathy Kirby, Review, Support
Cybercrime comes in many different forms and as new attacks surface, so do new anti-cybercrime measures – an exponential trajectory for both cause and effect. Of course, the application of AI / machine learning brings a new range of possibilities and we anticipate...
by Baskerville Drummond | 8 Oct 2023 | Testimonial Quote Implement, Testimonial Quote Review, Testimonial Quote Support, Testimonial Quotes
“Even though we were confident in our research and due diligence exercise leading up to changing our mission critical CMS and PMS systems, this project was not every day territory in terms of its scale. While our confidence was high in our internal team, we...
by Baskerville Drummond | 8 Oct 2023 | Testimonial Quote Review, Testimonial Quote Select, Testimonial Quotes
“The input and sound advice from David and the team at Baskerville Drummond has been invaluable. The initial review was extremely thorough and provided us with a solid base on which to build our future IT strategy. The first and by far biggest project was the...
by Baskerville Drummond | 8 Oct 2023 | Testimonial Quote Review, Testimonial Quotes
“David and Cathy were very responsive and helpful. After an initial call with David, they were able to provide us with a report of HR system suppliers who provide the things we as a firm are looking for together with an idea of the likely costs. The report is...
by Baskerville Drummond | 8 Oct 2023 | Testimonial Quote Support, Testimonial Quotes
“Baskerville Drummond have been instrumental in their strategic, IT systems and learning/development support and in showing us ways of developing our IT to meet the needs of our clients large and small. Their depth of knowledge and experience has been invaluable...
by Baskerville Drummond | 27 Sep 2023 | Testimonial Quote Review, Testimonial Quote Select, Testimonial Quotes
“Baskerville Drummond has given us clear and pragmatic advice and support from the initial engagement, which give us a high-level review of our IT and in particular the recommendations on how to deal with our challenges with document management, through to the support...
by Beccy Scobell | 27 Sep 2023 | Articles, Beccy Scobell, Support, Training
Covid did not only change the way we travel the world, but it fast tracked the way in which law firms work, with less people in the office and more staff working remotely, but has IT training adapted to meet these new needs? “Remote working” has now become a...
by Chris Winterburn | 13 Sep 2023 | Articles, Chris Winterburn, Implement, Our Insights, Training
Developing a case management system is a complex endeavour that requires careful planning, collaboration and consideration of various factors. One of the most crucial aspects of this process is involving the end-users who will interact with the system on a daily...
by Baskerville Drummond | 6 Sep 2023 | Testimonial Quote Select, Testimonial Quotes
“It was a real pleasure to work with David on this project. He led the project from start to finish. He understood the brief and guided us through to making the final decision. The project was delivered on time and on budget. Ultimately, we took more of a risk...
by Baskerville Drummond | 6 Sep 2023 | Testimonial Quote Select, Testimonial Quote Support, Testimonial Quotes
“Having many internal projects on the go, and with a hard deadline to replace both our infrastructure and our IT support, we needed help from experts who would focus on the detail of our tender process. Many call themselves “consultants”, so we trusted the...
by David Baskerville | 5 Sep 2023 | Articles, Cathy Kirby, David Baskerville, Implement, Review, Select
On 27th June we delivered a CPD event for the Law Society of Northern Ireland. The below article is a summary of the session delivered on the day and will cover: Why is procurement so important? Why do projects fail? Types of procurement How to approach procurement...
by Beccy Scobell | 31 Aug 2023 | Articles, Beccy Scobell, Training
Provided that the device you are working on has a microphone, you can use Word’s built in dictation tool to convert speech to text, right before your eyes, meaning that if you have your hands full, typing at speed is an issue, or you prefer to dictate your thoughts,...
by Chris Winterburn | 22 Aug 2023 | Articles, Chris Winterburn, Implement, Training
In the ever-evolving landscape of technology, organisations are continually seeking to optimise their operations through innovative solutions. It is often the case firms seek to automate legal process, especially in “high volume, low value areas” by the...
by David Baskerville | 30 Jul 2023 | Testimonial Quote Select, Testimonial Quote Support, Testimonial Quotes
“In August 2019, we identified that we needed a new practice management system. Having little idea of where to start, we were delighted to be introduced to David Baskerville. Being lawyers and not IT experts, we recognised that we needed someone to guide us through...
by David Baskerville | 29 Jul 2023 | Testimonial Quote Select, Testimonial Quotes
“Kevin and the Baskerville Drummond team were very helpful in our selection process for a new practice management system provider. As we had no in-house legal software expertise, we had found it difficult to assess the relative merits of the different options on the...
by Richard Wyatt | 25 Jul 2023 | Articles, Finance, Our Experience, Our Insights, Review, Richard Wyatt
The last Budget increased the Corporation Tax rates for those law firms that are set up as Companies. It also reduced the Dividend Allowance, which gave some income tax free to shareholders. If your firm is a Company, it may therefore be costing you a lot of money...
by Chris Winterburn | 19 Jul 2023 | Articles, Chris Winterburn, Our Insights, Training
The efficient management of party and client records is crucial for law firms to ensure effective case management and to gain insights into the relationships the firm has with clients and 3rd parties alike. However, the presence of duplicate records within a case...
by David Baskerville | 19 Jul 2023 | Select Testimonials, Testimonial Quote Support, Testimonial Quotes
“Although we had done a huge amount of research and due diligence in the run up to the selection project, we still hadn’t ever done a project of this scale before. We were confident but thought it made sense to seek some extra reassurance and confirmation that we were...
by David Baskerville | 10 Jul 2023 | Articles, David Baskerville, Our Insights, Select
Recently on Linked-In I did a tongue in cheek poll “Do IT suppliers who have a “Customer Success” department offer Worse or Better support & engagement to their client base”. The poll came off the back of a conversation with a client, where we had...
