The Daunting Task of Changing Your Practice Management System

Law firms rarely change their PMS, doing so on average about every 15 to 20 years, and rightly so as the cost and effort involved is substantial. Furthermore, a firm can expect such a project to distract from the day-to-day operation of the firm and there will be disruption to the business as staff learn… Read More

Silly Business Processes

I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes delivered by IT solutions. To be honest I can’t even remember registering for Bing Places and hadn’t thought… Read More

LPM Legal IT Landscapes

We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the 2018 Legal IT Landscapes, research aimed specifically at mid-sized law firms. More than 80 firms responded to the survey – the results are probably fairly representative of the market as a… Read More

Due Diligence When Selecting an IT Solution or Service Provider

In the context of this article Due Diligence is the careful examination of a company / solution and the evaluation of all associated risk before becoming involved in a contract or business arrangement. Why Due Diligence?                         Choosing a new IT solution or Service Provider is fraught with danger and committing to a lengthy contract solidifies… Read More

The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions

I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found it to be very good. I moved back to iPhone when the iPhone… Read More

Demystifying PMS Projects – Part 1 of 3

I was recently asked to speak on “Demystifying PMS Implementation’s” at a seminar run by Robert Half. As I said to attendees I’m not a slick salesman or presenter but I have had the joy of undertaking 7 PMS related projects in my time in the legal sector from “standard” implementations to de-merger and merger… Read More

Demystifying PMS Projects – Part 2 of 3

This is the second in a series of three articles which are based on our recent Demystifying PMS Implementation’s seminar. In this article we will suggest a different approach for PMS projects before moving on to how to extract best value from consultants and suppliers. The final article we will cover considerations when building the… Read More

Demystifying PMS Projects – Part 3 of 3

This is the last part of our series articles which are based on our recent Demystifying PMS Implementation’s seminar. In the first article we covered the definition of a PMS project, a high-level market overview and the traditional PMS project approach. In the second article we suggested a different approach for resourcing PMS projects. In this… Read More

End of Life for Elite Enterprise

This week saw the confirmation from Thompson Reuters (TR) that the next update (version 3.11 scheduled for release in Q2 2016) will be the last planned enhancement release of their Enterprise platform. From that point the system will be updated with bug fix releases only until 31st December 2022 at which time support will also… Read More