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Part 2 – The Benefits of Involving Users When Developing a Case Management System

Part 2 – The Benefits of Involving Users When Developing a Case Management System

by Chris Winterburn | 13 Sep 2023 | Articles, Chris Winterburn, Implement, Our Insights, Training

Developing a case management system is a complex endeavour that requires careful planning, collaboration and consideration of various factors. One of the most crucial aspects of this process is involving the end-users who will interact with the system on a daily...
Part 1: The Danger of Over Developing A Case Management System

Part 1: The Danger of Over Developing A Case Management System

by Chris Winterburn | 22 Aug 2023 | Articles, Chris Winterburn, Implement, Training

In the ever-evolving landscape of technology, organisations are continually seeking to optimise their operations through innovative solutions. It is often the case firms seek to automate legal process, especially in “high volume, low value areas” by the...
The Dangers of Duplicate Party & Client Records in a Case Management System

The Dangers of Duplicate Party & Client Records in a Case Management System

by Chris Winterburn | 19 Jul 2023 | Articles, Chris Winterburn, Our Insights, Training

The efficient management of party and client records is crucial for law firms to ensure effective case management and to gain insights into the relationships the firm has with clients and 3rd parties alike. However, the presence of duplicate records within a case...
What Is It Like to Transition from An Internal IT Manager to An IT Consultant

What Is It Like to Transition from An Internal IT Manager to An IT Consultant

by Chris Winterburn | 9 Mar 2023 | Articles, Chris Winterburn, Our Insights, Training

I have recently ventured into the world of IT Consultancy within the Legal market after 16 years of working as an internal member of the IT department, the last 10 of these was as an IT Manager. I left a very good firm and a guaranteed monthly income, am I crazy or am...

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