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What’s your Microsoft Security Score
There seems to be a comfort that if you outsource IT and use Microsoft 365 (MS365) you don’t need to worry about security? Think again…
IT Procurement in law firms
On 27th June we delivered a CPD event for the Law Society of Northern Ireland. The below article is a summary of the session delivered on the day and will cover: Why is procurement so important? Why do projects fail? Types of procurement How to approach procurement...
Customer Success
Recently on Linked-In I did a tongue in cheek poll “Do IT suppliers who have a “Customer Success” department offer Worse or Better support & engagement to their client base”.
Webinar – Why PMS Projects go wrong | 18 July 2023
In this webinar the team at Baskerville Drummond will join forces with our good friends at Jayva to discuss our experiences of Practice Management System (PMS) projects and the pickles which law firms can find themselves in when undertaking such projects.
Demystifying DMARC
With email being the primary method of communication for businesses, it is surprising how little the underlying architecture has changed, particularly with regard to security.
Supplier Management
In this article David Baskerville shares his thoughts on supplier management.
It’s 3 years since David wrote an article and subsequent handout on the subject, but it’s still high in his mind. Here’s why.
Quick Wins in Microsoft
It is very difficult to know every function in each of these products, Beccy Scobell shares her personal “quick wins” in some popular Microsoft products.
State of play in the Practice Management Software market
David Baskerville takes a look at the state of play in the Practice Management Software market, recently published in The Law Society's Managing for Success magazine. The Practice Management Software (PMS) market has changed substantially in the last few years with a...
Practice Makes Perfect
Cathy Kirby offers tips on changing Practice Management Systems in a recent feature in PI Focus from the Association of Personal Injury Lawyers (APIL) Changing your practice management software - or any part of your major business applications - is not a decision that...
Talking tech with David Baskerville
As part of British Wills and Probate Awards sponsor Exizent's new Judges Insight series, David Baskerville, Director & Lead Consultant, Baskerville Drummond LLP, discusses the challenges he faces in encouraging technology adoption across legal services, how...
The risks and dangers of the private equity treadmill
The legal IT press seems to be full of news of Supplier A purchasing Supplier B or Supplier C receiving more funding via a funding cycle. I’m not normally one for commenting on such things publicly but the other week I saw a post on LinkedIn from an employee of a company receiving another significant slug of private equity funding (PE), describing the investment as an “incredible success story”.
Baskerville Drummond retains top banding in 2022 Chambers guide
Baskerville Drummond is delighted to announced that it has retained its Band 1 rating in the 2022 edition of Chambers and Partners’ LawTech Consulting guide.
Making law firms more profitable – Part 2: Increasing Fee Earner Profitability
This is the second in a little series of short articles, where we are looking at what is the best way to make law firms more profitable. In the previous article, we mentioned that there are three main ways to increase profitability. They are: Increase fee earner...
Client Snapshot: Buckles
Project type Practice management system selectionScope Buckles was looking at a PMS to replace its long-standing SOS solution. With an ambitious growth target – to double in size by 2025 – and a multi-currency requirement, the firm was ready to move on from its...
What the total idiot did next
The Baskerville Drummond 10th anniversary has had me thinking back to the early days – well, one day in particular when I somehow managed to enter a meeting with the potential of becoming managing partner only to leave it some hours later with a severance package. You...
Moving On
It is hard to believe but it has been over five years since I joined David Baskerville at Baskerville Drummond. While we have grown in number to eight staff, I am pleased to say that I am the longest standing member of the team apart from David himself. I hope that I...
The current state of the practice management systems industry
The words ‘PMS‘ and ‘Innovation’ are chalk and cheese. Let’s be honest, the lack of proactive innovation in the marketplace has been a challenge for several years.
Banking Services – The law firm FD’s and their advisors’ opportunities
Should we look at making our routine banking operations cheaper and slicker? Here are some opportunities. I was a full-time law firm FD until a couple of years ago. Now I help smaller firms by providing those services to them on a part-time basis. That has given me...
TechWatch #4
It may be fair to say that reports of the office’s demise over the past year have been exaggerated. Rather than abandoning them entirely, many firms will develop their working spaces to meet the demands of a hybrid workforce that wants choice and flexibility as to...
A look through Windows 11
Remember a few short years ago in 2015 when Microsoft announced that Windows 10 would be the last ever version of Windows and from that point on the Operating System would be a stable, evergreen platform? Well, that changed on 24th June this year when Microsoft...
Client Snapshot: Laura Devine Immigration
Project type PMS selectionScope Boutique firm Laura Devine Immigration (LDI) engaged Baskerville Drummond initially to run its PMS selection process to give the firm absolute confidence in their final decision, needing certainty in terms of both functional alignment...
Riding the Platform Dragon
Regular readers of our blogs will be aware we have been vocal supporters of the Microsoft Cloud strategy and indeed introduced Microsoft Azure and 365 to our clients to replace on premise or ‘Early Cloud Multi-Tenanted Private Cloud’ solutions well before it became...
Baskerville Drummond in elite Band 1 of Chambers new guide
Baskerville Drummond is delighted to announced that it has been given a Band 1 rating in Chambers and Partners’ new LawTech Consulting guide. In common with all Chambers’ guides and directories, this is an independent evaluation of market players, with research...
The lot of a consultant – A message to the supplier community
We have all heard the saying that a consultant merely tells you the time using your own watch whilst charging a tidy sum for doing it. We would like to offer a contrary view - that often consultants are the oil that greases the gears that move a project forward. They...
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