“We initially engaged Baskerville Drummond to assess our existing case management system and help us determine whether it was the right time to review the wider market. Their work quickly provided a level of clarity that has been extremely valuable to us.
Rather than simply recommending change for the sake of it, they identified that there was broad support for the case management system itself, but that the document management functionality was not sufficiently meeting the needs of the business. Their recommendation was therefore focused and pragmatic: to consider a separate document management capability that could better support our future requirements.
That advice has been instrumental in shaping our current thinking and is something we are now carefully considering as we determine the most appropriate way forward.”
Switalskis Solicitors
