Joelson – DMS Go Live Suport
Project type: DMS Go Live Support
We were initially engaged by Joelson to support the selection of a new DMS solution. Following a comprehensive selection process Joelson chose to implement iManage with Tiger-Eye as the implementation partner.
In preparation for go-live Tiger-Eye provided end user training.
Baskerville Drummond were engaged to enhance Joelson’s go-live experience by providing floor walk support and training on Day 1 and 2 of Go Live, as Tiger-Eye could not provide the support on the chosen go-live period.
Beccy Scobell attended the Joelson’s office on the first two days of go-live providing general “floor walking” support as well as delivering training for staff who had missed the original end user training,
During this time Beccy also shared some hints and tips to assist the users to get up and running using the system.
“Beccy was great and really helped us with the critical go-live phase of our project. Excellent communications from Beccy throughout.”
About Joelson
Joelson is a commercially focused law firm founded in 1956 (as Joelson Wilson). Its goal then remains unchanged today – to provide first class, proactive, partner-led legal advice with an in-depth commercial understanding of your relevant business sector.
The firm uses its in-depth sector knowledge to evaluate the legal issues and challenges facing its clients. We evolve and adapt with our clients and the way they do business.
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Registered in England & Wales Company No. OC436166 | VAT No: 374 9862 40. Registered address: 155 Wellingborough Rd, Rushden, Northamptonshire, NN10 9TB