by David Baskerville | 23 Aug 2021 | Advisory, Our Insights
Baskerville Drummond will be delivering a number of training sessions this winter in association with MBL, one of the country’s leading providers of CPD training. While all sitting in the category of practice management, the eight topics cover a range of issues,...
by Nigel Stott | 19 Jan 2021 | Our Insights
Business agility – the ability to respond to change is largely dependent on technology and the IT function. For any IT leader, the question of “how does my team respond to and manage constant business change” should be an ongoing theme. In the past few months,...
by David Baskerville | 17 Jun 2020 | Implementation, Our Insights, Strategic Review
Over the last five to ten years, it has become normal to follow a cloud-first IT Strategy. This is particularly the case when considering telephone systems. The promise of a more robust platform on a ‘pay per user per month’ basis makes compelling business sense for...
by David Baskerville | 7 May 2020 | Implementation, Our Insights, Selection
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
by Kevin Goosman | 6 May 2020 | Finance, Implementation, Our Insights, Strategic Review
Kevin Goosman, Associate at Baskerville Drummond Consulting Ltd, offers a perspective on the benefits of undertaking an independent IT review. It’s good practice to monitor and review all aspects of your business. But with IT change happening so quickly and technology...
