by David Baskerville | 2 Jul 2020 | Advisory, Implementation, Our Insights, Selection
“In professional services if you aren’t addressing technology you really don’t have a future”. A quote by KPMG at one of the last legal technology events I attended a lifetime ago…but it clearly stuck in my mind. And whilst the more successful professional services...
by David Baskerville | 17 Jun 2020 | Implementation, Our Insights, Strategic Review
Over the last five to ten years, it has become normal to follow a cloud-first IT Strategy. This is particularly the case when considering telephone systems. The promise of a more robust platform on a ‘pay per user per month’ basis makes compelling business sense for...
by David Baskerville | 7 May 2020 | Implementation, Our Insights, Selection
Mention CRM and you’ll get an eye-roll from me. Why? Because most firms have had a play at this holy grail and only succeeded in spending money on overhyped – and unlikely ever to deliver – technology-focused solutions rather than grasping the nettle of what CRM...
by David Baskerville | 4 May 2020 | Advisory, Implementation, Our Insights, Selection
The following article is based on an interview I did for Extech Cloud back in August 2019. In this COVID-19 world it strikes me even more that the barriers of not wanting to change the status quo, feeling that staff need to be controlled and the fear of change have...
by David Baskerville | 1 May 2020 | Advisory, Our Insights, Selection
In 2017 Sir David Attenborough’s Blue Planet brought the challenge of our use of plastics to mainstream conscientiousness. Whilst most people were aware that use of one-use plastic was bad it was only the visualisation of the problems which caused a wide-spread desire...
