The Daunting Task of Changing Your Practice Management System

Law firms rarely change their PMS, doing so on average about every 15 to 20 years, and rightly so as the cost and effort involved is substantial. Furthermore, a firm can expect such a project to distract from the day-to-day operation of the firm and there will be disruption to the business as staff learn… Read More

Silly Business Processes

I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes delivered by IT solutions. To be honest I can’t even remember registering for Bing Places and hadn’t thought… Read More

LPM Legal IT Landscapes

We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the 2018 Legal IT Landscapes, research aimed specifically at mid-sized law firms. More than 80 firms responded to the survey – the results are probably fairly representative of the market as a… Read More

Thereza Snyman

After a career as a practising lawyer specialising in Corporate and Commercial law, both in South Africa (where she was a partner of Webber Wenzel) and in the UK, Thereza’s interest in IT and the potential impact on the delivery of legal services led  to a career-change and to becoming a technologist. She now has… Read More

DMS Selection & Implementation for Winckworth Sherwood

Winckworth Sherwood identified that existing SharePoint Document Management System (DMS) was no longer meeting the needs and expectations of a growing business. Baskerville Drummond were engaged to support a critical DMS selection process, provide strategic advice on Cloud SaaS delivery, and provide implementation services Read More

Virtual IT Director – Debenhams Ottaway Case Study

We have acted as Debenhams Ottaway’s Virtual IT Director since 2015. This case study details our work in aligning IT with the business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks Read More

Due Diligence When Selecting an IT Solution or Service Provider

In the context of this article Due Diligence is the careful examination of a company / solution and the evaluation of all associated risk before becoming involved in a contract or business arrangement. Why Due Diligence?                         Choosing a new IT solution or Service Provider is fraught with danger and committing to a lengthy contract solidifies… Read More

The Shifting Sands of IT Solution Provision and the impact on Strategic Decisions

I was not surprised to see Microsoft’s admission that developing new features for the Mobile version of Windows 10 was “no longer a focus” this but it is a shame to see. I had a Windows phone for several years and found it to be very good. I moved back to iPhone when the iPhone… Read More

IT Review & Strategy Development for Taylor & Emmett

We were engaged to undertake a full IT review and to prepare an IT Strategy. The firm requested a ‘root and branch’ review of the firm’s IT covering: Infrastructure – Including the networks, the servers and computer room hardware, communications links (network connectivity and broadband capacity), backups and business continuity. Software – Covering all key… Read More

Merger Support for Veale Wasbrough Vizards

  Baskerville Drummond provided support to Veale Wasbrough Vizards during their merger with a smaller, £1M turn-over firm based in London. We undertook the following activities: Engaged with the relevant suppliers and staff at the target firm. Performed a review of the target firm’s current IT environment and identified all data across their various systems… Read More

PMS selection project mentoring and support for Anthony Collins

We were engaged by leading Birmingham firm Anthony Collins to provide mentoring and support to their PMS replacement project group. This initial engagement was expanded to encompass :- Undertaking requirements gathering Creating the formal RTT document Supporting the steering group through the process to prioritise requirements Managing the RTT process with the long-listed suppliers Analysing the… Read More

PMS Selection for Ellisons Solicitors

We were engaged by leading East Anglian firm Ellison’s Solicitors to advise on their PMS replacement project. We were bought in mid way through the project to add industry insight and guidance to the steering group. We undertook a review of the project approach and advised how to restructure the project. Our involvement included :- Undertaking… Read More

British Computer Society – Chartered IT Professional (CIPT)

David and Kevin are both members of the British Computer Society and hold Chartered IT Professional (CITP) memberships. The chartered membership is achieved via a rigorous application process including  a Breadth of Knowledge test and a Peer Assessment Interview. The accreditation is underpinned by periodic revalidation. Holders of the CITP have to be able to… Read More


Following an independent review for Winckworth Sherwood of the iManage and NetDocuments products, the consulting team recommended the NetDocuments platform based on the client’s strategic decision to move to a cloud-based SAAS platform for their future DMS and on the grounds of its proven cloud credentials and the vendor’s track record around innovation, product development,… Read More

David Baskerville

David started his career as a developer and then technical consultant at Logical Networks before joining Thompsons Solicitors where he was the Software Applications manager. David then moved on to Tollers Solicitors to become the Head of IT and then Director of Operations and IT. In 2011 David left Tollers to form Baskerville Drummond and… Read More

Kevin Goosman

Kevin has worked in IT for over 27 years.  Much of this experience has been with law firms and other professional services organisations including over 5 years as Head of IT at a top 50 law firm.  Other experience has been based in the private sector (oil industry and music and video distribution) and the… Read More

Paul Hoffbrand

Paul has been involved with law firms since 1994 and is known for maintaining strong and trusted relationships with firms of all sizes including Freshfields Bruckhaus Deringer, Farrer & Co and most recently with Marriott Harrison. Having gained an extensive knowledge of IT systems used in law firms, Paul now dedicates his time to help… Read More