2 comments on “Virtual IT Director – Debenhams Ottaway Case Study”

Virtual IT Director – Debenhams Ottaway Case Study

Debenhams Ottaway Virtual IT Director

Definition and implementation of a IT strategy for a progressive regional law firm.
Executive Summary
Client challenge:
To align IT with business and improving reliability and performance whilst bringing expenditure in line with industry benchmarks.

  • IT issues were a regular occurrence which hampered productivity
  • Expenditure on IT had risen to 9.6% of turnover – a premium price for sub-optimal service.
  • Lack of a thought-through and comprehensive IT strategy had led to an ad-hoc “shopping list” approach
0 comments on “IT Service Review for Stephens Scown”

IT Service Review for Stephens Scown

IT Service Review for Stephens Scown

A detailed review of the firm’s IT Service Hosting

Executive Summary
Client challenge:
Following a recent change of IT suppliers Stephens Scown had suffered from several system outages. We were engaged to undertake a detailed review of Stephens Scown’s IT Service Hosting provision in order to:

  • gain full understanding of the causation of three recent outages and subsequent mitigations;
  • assess the services provided and capabilities of the service provided.
0 comments on “IT Review & Strategy Development for Taylor & Emmett”

IT Review & Strategy Development for Taylor & Emmett

IT Review & Strategy Development for Taylor & Emmet

A full IT review leading to the development of an IT strategy

Executive Summary
Client challenge:
Taylor & Emmet requested a full ‘root and branch’ review of their IT that would lead to an IT strategy. The review covered the following areas:

0 comments on “Virtual IT Director for Geoffrey Leaver”

Virtual IT Director for Geoffrey Leaver

Virtual IT Director for Geoffrey Leaver

Independent Director-level consultancy

Executive Summary
Client challenge:
Geoffrey Leaver required senior-level IT support following the resignation of their incumbent IT manager. The firm had several areas where they required strategic assistance: