Our mission: To de-mystify law firm IT and be the trusted and independent technology advisor to UK-based law firms
REVIEW
SELECT
IMPLEMENT
Support
About Us
Founded in October 2011 by David Baskerville, initially undertaking sub-contractor or interim project roles before changing tack to more traditional consultancy.
With a true passion for technology, we bring a wealth of experience and energy to your projects. Our clients see us as a ‘safe pair of hands’ tackling IT challenges head on so that they are resolved with the minimum of fuss.
Our aim is that most of your IT should be invisible, working well in the background as a platform so that you can focus on the really exciting stuff, the type of technology that will make you stand out from your competitors and allow you to provide differentiating levels of client service.
At the same time, we work hard to ensure that everybody involved feels included and confident, creating an atmosphere of positive collaboration. We recognise that all firms and individuals are unique and have a different appetite for technology and change.
Let us help you cut through the challenges and find your passion for technology.
Technology strategists, problem solvers and ‘doers’
Since our inception we have undertaken….
REVIEW
Review Engagements
SELECT
Procurement or Selection Engagements
IMPLEMENT
System or Strategy Implementation Engagements
IMPLEMENT
Implementation Training Engagements
TRUST
Advisory Engagements
TRUST
Retained Advisory Engagements
TRUST
Retained Training Engagements
TRUST
Retained Maintenance Engagements
REVIEW
We carry out detailed reviews that deliver an independent assessment of your current IT service and provide options to support your short and long-term business goals.
We can provide a full IT strategic review or focused reviews on particular aspects
SELECT
We are experienced in supporting firms in the definition of requirements and the identification and procurement of the best solution. Be that Software, an out-sourced service or enhancement of internal skills.
We are equally as versed at negotiating improvements with an existing solution.
IMPLEMENT
From our perspective, the most successful projects are those that we help to deliver, ensuring that you can maximise on our knowledge of your firm and the time spent in reviewing the requirements and selecting the right solutions
Depending on the size of your internal team and their capabilities, we can provide high level support or a more hands on service.
SUPPORT
We are proud of the fact that many of our client engagements far outlast the initial project, and we are often retained to provide longer term strategic support.
We are able to provide experience from our years working in Legal Practice and further years working as consultants with many firms and suppliers.
TRAINING
We support our clients with using their IT systems effectively by training their staff on the software and processes they need to use in their day-to-day roles. This could be implementation training on a new product, or some upskill training on existing ones. We also offer support to new starters with our bespoke new starter induction programmes.
Training is an essential part of firms understanding their IT.
Our Experience
The majority of our consultants have held board level positions in law firms as well as being experienced consultants.
We bring operational hands-on know-how as well as managerial and consulting experience, meaning that we consider not only the technical IT aspects of your project, but also the broader business needs and the human element – what it’s like for users.
You will find us friendly and helpful, but focused on delivery.
IT Review for A Barristers’ Chambers
Project type: IT ReviewHow Baskerville Drummond helped a Barristers’ Chambers improve their IT security, efficiency and readiness for Cyber Essentials certification Background Our client presently uses a third-party IT Managed Service Provider (MSP), to manage their...
Davidson Chalmers Stewart – PMS Selection
Project type: PMS SelectionBaskerville Drummond were appointed to undertake a light-touch PMS selection project including the creation of a formal RTT process and requirements document. Selection Process Davidson Chalmers Stewart (DCS) have been using Thomson Reuters...
Sharpe Pritchard – PMS Selection & Implementation
Project type: PMS Selection & Implementation Baskerville Drummond were initially engaged to support Sharpe Pritchard in the selection of a new Practice Management System (PMS) and are proud to have worked with Shape Pritchard right through to go-live and beyond....
Latimer Hinks – PMS Implementation
Project type: PMS ImplementationWe were initially approached by Latimer Hinks in August 2019 to support the team with the selection of a new PMS. Following this initial engagement, we were also retained to support the implementation of Liberate and subsequently to...
Radcliffe Chambers – MSP Selection
Project type: MSP Selection We have been proud to work with Radcliffe Chambers on several projects and have acted as a retained advisor for a couple of years. During this time we had worked with the incumbent MSP to improve service and implement expected good practice...
Actons Solictors – IT Review & MSP Selection
Project type: IT ReviewWe were approached by Chris Murratt, CEO at Actons, to undertake an IT review for Actons after Chris had seen the report and presentation of our findings following our survey of all LawNet member firms IT estate. In particular Chris wanted to...
Joelson – DMS Selection
Project type: DMS SelectionJoelson had been using the Lawman solution as its primary Document Management System (DMS) for some time but had decided that the system was no longer fit for purpose given the growth of the firm and the increasing sophistication of other...
Latimer Hinks – PMS Selection Governance
Project type: PMS SelectionLatimer Hinks was keen to run the project themselves, using Baskerville Drummond to provide governance around the selection criteria and process, and also to undertake the final project scoping and negotiations. Introduction The Latimer...
Streathers Solicitors – PMS Selection
Project type: PMS SelectionStreathers had looked at a number of practice management systems but lacked the internal knowledge and time to move the project forward. Introduction Streathers consists of two separate businesses - Streathers Solicitors LLP (Streathers...
Buckles – PMS Selection
Project type: PMS SelectionBuckles were looking at a PMS to replace its long-standing SOS solution. With an ambitious growth target – to double in size by 2025 – and a multi-currency requirement, the firm was ready to move on from its extensive market investigation to...
Endeavour Partnership – Supplier Relationship Management
Project type: Supplier Relationship ConsultancyEndeavour was just over halfway through a 3-year contract with its managed service provider (MSP) but the firm did not feel it was receiving an ideal level of service and support, particularly in respect of on-site...
Howes Percival – “Project Fit” Assessment
Project type: IT Readiness ReviewFollowing a sustained period of growth and a doubling of the partnership, Howes Percival committed to a significant program of IT expansion and transformation. This would see the replacement of the incumbent Envision PMS and the...
Our Latest Articles
Baskerville Drummond Updates – April 2024
Welcome to the latest edition of our newsletter, where we share some of our recent articles, training tips and case studies. In this issue, you will find: The pros & cons of standard and bespoke training The pain of going through Cyber Essentials Plus...
A discussion of all things AI – with Document Direct – Webinar | Thu 18 April
Save the date - Webinar A discussion of all things AI - with Document Direct - Thu 18 April @ 10.00During this webinar we will be discussing the impact of AI on the legal sector with our friends at Document Direct. We will start by defining what “AI” is and the...
Standardise or Bespoke
Have you ever attended a training session and thought “Why am I being taught something I don’t use?” or “I/my team does not work like this”. This is something that sits in the back of my mind when I am preparing for any training session. I want to make sure that...
Our Credentials
In 2018 we were extremely honoured to be appointed by LawNet as the preferred IT consultancy for their membership, some 60 Law Firms. We had worked for a couple of LawNet firms prior to been appointed but have now worked for several of the members including:-
Actons, Ashtons, Andrew & Co, Buckles, Gotelees, Debenhams Ottaway, Latimer Hinks, Longmores, MFG Solicitors, Nicolas & Co, Thompson Smith & Puxton and VWV.
In 2021 we were recognised by Chambers as a Band 1 consultancy in their “LawTech Guide”, this ranking was retained in both 2022 and 2023.